FREQUENTLY ASKED QUESTIONS
About the Author and the Books
What genre does Seraphina Black write?
Dark romance with urban noir undertones. Think morally grey characters, slow-burn tension, open door romance, and settings
that feel like the city itself has a pulse. Everything is 18+ and comes with content warnings.
What is the series about?
A dark romance trilogy that follows characters navigating obsession, loss, and love. Urban noir atmosphere, morally complex leads, and a story that builds across all three books.
This is Book One.
What tropes are in book 1?
Too many good ones to list here. We broke them out on their own page so you can see exactly what you're getting into.
Check out the full trope breakdown here.
Is this a standalone or part of a series?
It's Book One of a series, which is a trilogy. Each book builds on the last, so reading in order is the right move.
What order should I read the series in?
Publication order, and starting with this book (book 1).
The series is designed to be read sequentially, and you'll get the most out of each book that way.
Is this book spicy? What's the heat level?
Yes. Open door romance, no fade to black. But think of it like cooking. The heat is there to bring out the natural flavours of the story, not to set your face on fire and ruin the meal. It's earned, it's intentional, and it serves the characters.
Spice level is always subjective, but a safe baseline would likely be 3/5.
Will there be content warnings?
Always. Basic content warnings are listed at the beginning of every book. If you want to know what you're walking into before you buy, you can see the full details here.
What does "I. Am. Immortal." mean?
It means more than one thing, and that's the point. There's a longer answer waiting on the About page for anyone who wants to know.
Buying and Availability
Where can I buy the book?
Right here. This is the official Seraphina Black store.
When the books launch, you'll be able to grab your copy directly from this site.
Will there be audiobooks?
One hundred percent. Audiobooks offer a completely different experience, and honestly some scenes just hit different when you hear them. A lot of readers go through a book first and then listen to the audiobook for a whole new layer of immersion.
Details are coming. VIP list members will hear about it first.
Will there be special editions?
Of course. Every reader loves a good special edition.
More to follow...
Shipping and Delivery
How does digital delivery work?
All eBooks and audiobooks are delivered instantly through BookFunnel. Check the inbox you used at checkout and it'll be waiting for you. If something's missing or acting weird, reach out directly to BookFunnel's support team at
help@bookfunnel.com. They're really good at this stuff.
How long does physical shipping take?
Orders are packed with care and ship within 3 to 7 business days. You'll get a confirmation email with tracking once your order is on its way.
Do you ship internationally?
We currently ship to the US, Canada, and the UK
Physical copies in these countries are printed then shipped in country, so no cross border nonsense.
Will I get a tracking number?
100%. It gets sent straight to your email once your order ships.
I have a shipping issue. Who do I contact?
Once an order ships, delivery is in the carrier's hands. If your tracking shows an issue, or if something was marked
delivered but you don't have it, contact the carrier directly with your tracking number. They can open a claim and investigate on your behalf. Most carriers also take delivery photos as proof of delivery, so that's a good place to start.
Issue before it ships? Email us here and we'll sort it out.
Returns, Refunds, and Order Issues
What is the return and refund policy?
All sales are final.
For the full details, visit the Refund & Returns Policy page here.
If we made an error on our end, we'll fix it. For everything else, the full policy page has
the details.
My order was fulfilled incorrectly. What do I do?
That's on us and we want to make it right. Use the contact page here, with your order number and a clear description of what went wrong. We'll take it from there.
Staying Connected
How do I stay updated on new releases?
The VIP list. Cover reveals, release dates, preorder links, bonus content, and launch-day deals. All of it goes to the list first.
You can signup here.
How do I contact Seraphina?
Head to the contact page here.
